
Stains happen, whether it's red wine on the couch or muddy shoes on the carpet. The good news? Many common stains can be treated effectively if you act quickly, use the right methods, and avoid common mistakes. In this guide, we’ll walk you through some basic first steps and explain when it’s best to call in the experts at JAE.
Not all stains are the same. And more importantly, not all fabrics or carpets respond the same way to stain treatments. What works on one surface might damage another.
That’s why JAE’s qualified team tailors the treatment based on both the type of stain and the type of fabric or carpet. Trying to DIY without knowing the difference can cause more damage than the stain itself.
Never mix multiple cleaning products on a stain. It won’t double the power; it can actually set the stain deeper or cause chemical reactions that make it harder (or impossible) to treat.
When in doubt, blot, not rub, and leave the rest to professionals
Not all stains are created equal. The method you use depends on the type of stain you're dealing with:
Identifying the stain helps determine the best cleaning method and prevents accidentally setting the stain deeper.
Pet stains can be tough, especially if not treated right away.
Ink can set fast, so act quickly.
Some stains need more than a dab of soap. JAE’s trained technicians know how different fibres and fabrics respond and use specialist equipment and treatments for the best possible Stain Treatment result. JAE focuses on safe, specialist products and effective stain treatment procedures that protect your upholstery and carpet long-term.
JAE also offer a Carpet & Fabric Protection service which can help future spills be easier to treat.
Q: Can I use the same cleaner on couch fabric and carpet?
A: Not usually, as they’re often made from different materials. Always test first and check the label. Or call JAE for help if you're unsure.
Q: What if I already tried something and the stain won’t budge?
A: It’s still worth getting in touch. The wrong product might’ve made it tougher, but not impossible, to treat. JAE’s expert technicians deal with complex cases every day.

Stop risking damage! We debunk common carpet myths that can void your warranty and speed up re-soiling. Discover why professional hot-water extraction is essential to genuinely protect your investment, improve air quality, and extend your carpet's life.

Not sure when to call a pro for pests like flies, ants, or rats? Find out when it's time to get certified pest control experts in New Zealand to handle the infestation.

When flooding strikes, you don't have to wait for your insurance company to start the vital cleanup. As an insurance-approved supplier, JAE can be your first call. Learn the simple steps to take before you even lodge your insurance claim.