From precious orientals through to more contemporary styles, JAE offers highly specialised and delicate cleaning and stain treatments to revive and enhance most rugs. JAE are industry experts in rugs of both natural and synthetic fibres, including oriental, custom design, shag pile, flat weave, antique or nostalgic and specialty rugs.Most rugs require delicate in-plant cleaning for best results. Our technicians receive specialised training in rug cleaning to internationally recognised standards.
We are also experts in drapes and blinds. We use a similar process to revitalise, refresh, and thoroughly clean your curtains, drapes, and blinds.
Our FibreGuard fabric protection provides stain and soil resistance that can withstand the wear and tear your rug goes through.
Purchasing a nice rug can be an investment, and an important part of the decoration within your home. If cared for properly, rugs can last a very long time.
The possibility of this happening is very unlikely. Your rug is inspected and tested prior to cleaning and if any potential issues are identified our technician will contact you and discuss options. Although we cannot always assure the outcome of a treatment, we trust our expert knowledge to prevent this from happening. You can rest assured that every effort is made to treat your rug with care to get the best results from our cleaning process. If the rug is in worse condition after cleaning, we will contact you to discuss the likely reasons and suggest possible restorative options. At this point, it might be prudent to contact your insurance company.
We have a special area for storing, cleaning, and drying rugs. It goes through a process identified for that particular rug. We first test for dye bleed before proceeding with treatment. Your rug stays with us in our controlled environment at our depot. Depending on the pile, material, and stains we use a variety of methods to get the best possible result. Rugs are vacuumed, shampooed, steam cleaned, dried, inspected, and groomed. Depending on the rug type, cleaning methods can differ. Sometimes rugs need to be submerged in specialist products in our rug bath. Before any specialist treatment is carried out, our technician will call you to discuss. Rest assured, your rug is in the hands of a fully trained/certified rug cleaning technician.
From 1 to 2 weeks. The reason is that we need to assess the rug, clean and dry it, and have it ready for delivery or collection. Some rugs may require multiple treatments or even require bathing to get the best results. Although some rugs can be cleaned on site, we recommend factory cleaning as the drying is more thorough and it can be inspected before being returned or collected.
Rugs usually receive a lot of traffic. A thorough, professional oriental and area rug cleaning is the only way to remove the deep-down dirt, make this area of your home look nicer and ensure that all areas of your home stay clean and healthy.
All types of rugs are welcome! This includes Oriental rugs, Persian rugs, Area rugs and more.
JAE provide a wide range of services for both residential and commercial customers. Our services include everything from carpet and rug cleaning, upholstery cleaning and stain treatments to full flood and fire restoration services and pest control.
Utilising our innovative drying technology, we can often dry on-site in most cases, restoring and reviving saturated carpets and fabrics.
Our pest control teams are committed to the correct and safe application of pest management agents.
JAE offers a variety of odour treatments that can eliminate, not just mask, strong and offensive odours.
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Knowing how to take care of your oriental rugs will help in keeping their colours vibrant and make them last longer. Here are some tips on how you can prevent faded rugs and other damages at home.
Keep your expensive area rugs clean with JAE. The highly trained team at JAE offer specialist rug cleaning and stain removal for Oriental rugs, pure wool rugs, and synthetic blend rugs.
Calling anyone who owns a fluffy rug, old rug, new rug, oriental rug, heirloom rug or a flying rug! We spoke to our rug expert, John Smith, to lay down his top 5 rug rules so that you can keep them looking great for as long as possible.
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