Rug Cleaning

Experts in Oriental & Area Rug Cleaning

From precious orientals through to more contemporary styles, JAE offers highly specialised and delicate cleaning and stain treatments to revive and enhance most rugs. JAE are industry experts in rugs of both natural and synthetic fibres, including oriental, custom design, shag pile, flat weave, antique or nostalgic and specialty rugs.Most rugs require delicate in-plant cleaning for best results. Our technicians receive specialised training in rug cleaning to internationally recognised standards.

We are also experts in drapes and blinds. We use a similar process to revitalise, refresh, and thoroughly clean your curtains, drapes, and blinds.

JAE Persian Rug Cleaning

Rug Cleaning Benefits

Protect your Rug

Our FibreGuard fabric protection provides stain and soil resistance that can withstand the wear and tear your rug goes through.

Investment Protected

Purchasing a nice rug can be an investment, and an important part of the decoration within your home. If cared for properly, rugs can last a very long time.

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Our JAE Rug Cleaning Process:

  1. Extensive pre-clean dusting and vacuuming
  2. Selection of the most suitable cleaning method
  3. Delicate repeat cleaning under controlled conditions
  4. Specialised stain / odour contamination treatment
  5. Fringe clean detailing / whitening
  6. Optional stain protection application
  7. Optional moth protection

Frequently Asked Questions

What if my rug is in a worse condition after it is treated?
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The possibility of this happening is very unlikely. Your rug is inspected and tested prior to cleaning and if any potential issues are identified our technician will contact you and discuss options. Although we cannot always assure the outcome of a treatment, we trust our expert knowledge to prevent this from happening. You can rest assured that every effort is made to treat your rug with care to get the best results from our cleaning process. If the rug is in worse condition after cleaning, we will contact you to discuss the likely reasons and suggest possible restorative options. At this point, it might be prudent to contact your insurance company.

What happens to my rug while you treat it?
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We have a special area for storing, cleaning, and drying rugs. It goes through a process identified for that particular rug. We first test for dye bleed before proceeding with treatment. Your rug stays with us in our controlled environment at our depot. Depending on the pile, material, and stains we use a variety of methods to get the best possible result. Rugs are vacuumed, shampooed, steam cleaned, dried, inspected, and groomed. Depending on the rug type, cleaning methods can differ. Sometimes rugs need to be submerged in specialist products in our rug bath. Before any specialist treatment is carried out, our technician will call you to discuss. Rest assured, your rug is in the hands of a fully trained/certified rug cleaning technician.

How long will it take to clean my rug?
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From 1 to 2 weeks. The reason is that we need to assess the rug, clean and dry it, and have it ready for delivery or collection. Some rugs may require multiple treatments or even require bathing to get the best results. Although some rugs can be cleaned on site, we recommend factory cleaning as the drying is more thorough and it can be inspected before being returned or collected.

Why should I have my rugs cleaned?
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Rugs usually receive a lot of traffic. A thorough, professional oriental and area rug cleaning is the only way to remove the deep-down dirt, make this area of your home look nicer and ensure that all areas of your home stay clean and healthy.

What type of rugs do you clean?
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All types of rugs are welcome! This includes Oriental rugs, Persian rugs, Area rugs and more.

Additional JAE Services

JAE provide a wide range of services for both residential and commercial customers. Our services include everything from carpet and rug cleaning, upholstery cleaning and stain treatments to full flood and fire restoration services and pest control.

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Upholstery & Leather Cleaning

With decades of experience in cleaning delicate fabrics and leather, JAE can help revive and enhance their appearance.

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Upholstery & Leather Cleaning
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Carpet Cleaning

Our local JAE carpet cleaners offer a total care package that cleans, sanitises, deodorises and protects your carpet.

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Carpet Cleaning
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Stain Treatment

At JAE, we've put years of training and research into developing many of our own products and processes for tackling the toughest of stains.

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Stain Treatment

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Specialist Rug Cleaning

Keep your expensive area rugs clean with JAE. The highly trained team at JAE offer specialist rug cleaning and stain removal for Oriental rugs, pure wool rugs, and synthetic blend rugs.