A comprehensive Guide to Flood & Water Damage Restoration in New Zealand

When flooding strikes, it can feel overwhelming, but with JAE’s expert flood and water damage restoration services, your home or business can be returned to a safe, pre-loss condition faster than you might expect. From minor water leaks to major flood events, JAE’s trained technicians use advanced drying, cleaning, and restoration technology to help return your property to its pre-flood condition. With over 50 years of experience, JAE is trusted by New Zealanders nationwide to respond quickly, minimise damage, and protect both your property and your health.

This comprehensive guide covers every stage of the flood restoration process, from what to do immediately after a flood to managing insurance claims, understanding health and safety risks, and preparing ourselves for future flooding events. You’ll also find expert advice on what can and can’t be restored, real-life case studies, and resources to help you feel confident at every step. Whether you’re dealing with an emergency or preparing for the unexpected, JAE’s professional team is here to help you recover from flooding and restore your peace of mind.

The Technical Process & Equipment

The Technical Process & Equipment

How do you Professionally Dry a Flooded House? Drying a flooded home requires more than just towels and natural air flow, it demands trained technicians, specialist equipment, and a structured drying process. At JAE, we use moisture mapping, industrial air movers and dehumidifiers, and continuous monitoring to restore carpets, walls, and flooring safely and efficiently. Here’s how the professional drying process works step-by-step.

How To Have a Successful Insurance Claim

How To Have a Successful Insurance Claim

How to Make a Successful Flood Damage Insurance Claim. Dealing with insurance after a flood can feel overwhelming, but knowing what to do early can make the process much smoother. The good news is you don’t need to wait for your insurer before starting restoration. JAE is an insurance-approved flood restoration provider, which means you can call us first to start emergency drying and repairs immediately. From assessing water damage to documenting evidence and working directly with your insurance company, JAE helps take the stress out of flood recovery.

Mould After Flooding

Mould After Flooding

Mould & Health Risks After Flooding Floods and leaks don’t just damage your home, they can also create serious health hazards. Damp walls, carpets, and furniture can quickly become breeding grounds for black mould and bacteria, leading to allergic reactions and respiratory issues. JAE’s qualified technicians are trained in safe mould treatment and flood restoration, using specialist drying, antimicrobial, and air quality treatments to protect your family’s health and restore your home safely. Floods and leaks can lead to hidden mould and health risks. Learn how to identify and safely treat mould with JAE’s professional flood restoration services.

The Emergency Flood Response

The Emergency Flood Response

What to do First When Your House Floods. When flooding strikes your home or business, acting fast can make all the difference. JAE’s step-by-step emergency checklist helps you know exactly what to do - from staying safe and stopping the source, to calling the right professionals and documenting the damage. As insurance-approved flood restoration experts, JAE’s 24/7 teams work quickly to protect your property, minimise damage, and guide you through every step of recovery.

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