About

The JAE Legacy

Our first JAE branch was opened in Auckland in 1967, offering carpet and upholstery cleaning, flood restoration and pest control to New Zealanders. From the beginning, we invested in the latest industry developments, to ensure we offered our customers the very latest in technology and expertise, along with the best customer service.

Today as then, our mission as a group is still to give all our customers a high quality experience, no matter which of our services they use. Now with 35 branches across New Zealand, operating more than 130 fully equipped vans, we combine the best technology and expertise to drive results.

Our Mission

Our mission is to care for our client's valuable property and possessions by delivering outstanding service with exceptional people.

Jae Christchurch West and North Readers Digest Award

Our Values

We will always operate with honesty and integrity

We will be respectful and courteous

We will look for ways to innovate

We will help each other to get the very best results

And we’re proud that our values have earned us the 2025 Readers Digest Quality Service Award for Home Maintenance.

We'll take care of it

All JAE technicians receive extensive in-house training and maintain certification with IICRC, the leading international standards body for cleaning and restoration services.

No matter where you are, from Cape Reinga to Bluff, a JAE technician can take care of all your needs, from the care of high value oriental rugs to the removal of difficult stains.

We offer our services to all residential and commercial customers. By calling our toll free number 0800 225 552, you will be connected to your local JAE branch. Our friendly teams will be pleased to assist you with any services for your home or business.

JAE Carpet Cleaning Vehicles from 50 years ago

Our Blog

Upholstery Care Tips for Pet Owners

Upholstery Care Tips for Pet Owners

Your pets are family, but their messes don't have to be. From muddy paw prints to shedding fur and the occasional accident, pet owners face unique challenges when it comes to keeping furniture clean.

noble false widow spider

Is New Zealand's new Noble False Widow Spider Dangerous?

The noble false widow spider has arrived in New Zealand, raising concerns about its venomous bite and potential health risks. Discover how JAE can help safeguard your family and home.

common stains on carpets

How to Treat Common Stains on Carpets and Upholstery

Stains on your carpets and upholstery can be a headache, but with quick action and the right approach, many can be banished for good! JAE shares essential DIY tips for common culprits and explains when to call in the professionals.

Come work for us!

We are always looking for new members for the JAE family. From Whangarei to Invercargill we have a Nationwide team that is looking to grow and provide the best service to our clients and team.

Apply today!
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