About JAE

The JAE Legacy

Our first JAE branch was opened in Auckland in 1967, offering carpet and upholstery cleaning, flood restoration and pest control to New Zealanders. From the beginning, we invested in the latest industry developments, to ensure we offered our customers the very latest in technology and expertise, along with the best customer service.

Today as then, our mission as a group is still to give all our customers a high quality experience, no matter which of our services they use. Now with 35 branches across New Zealand, operating more than 130 fully equipped vans, we combine the best technology and expertise to drive results.

Our Mission

Our mission is to care for our client's valuable property and possessions by delivering outstanding service with exceptional people

Our Values

We will always operate with honesty and integrity

We will be respectful and courteous

We will look for ways to innovate

We will help each other to get the very best results

Old JAE Car and Van from 50 years ago

We'll take care of it

All JAE technicians receive extensive in-house training and maintain certification with IICRC, the leading international standards body for cleaning and restoration services.

No matter where you are, from Cape Reinga to Bluff, a JAE technician can take care of all your needs, from the care of high value oriental rugs to the removal of difficult stains.

We offer our services to all residential and commercial customers. By calling our toll free number 0800 225 552, you will be connected to your local JAE branch. Our friendly teams will be pleased to assist you with any services for your home or business.

What we are up to

Rug Rules, Tips & Tricks

Our Rug Expert Laying down the Rug Rules!

Calling anyone who owns a fluffy rug, old rug, new rug, oriental rug, heirloom rug or a flying rug! We spoke to our rug expert, John Smith, to lay down his top 5 rug rules so that you can keep them looking great for as long as possible.

Water Damage = Emotional Damage!

Water Damage = Emotional Damage!

We can all imagine how it feels to walk into your home and see the floor totally saturated in water, it’s a nightmare! Learn how you can save yourself from stress of water damage and address the issue in just a phone call.

Cat Odour- Get rid of that ammonia smell once and for all!

If you’ve ever had an ‘accident of the feline nature’ on your floor, you’ll understand just how stringently pungent cat urine can be. This unsavoury liquid can saturate even the most solid materials like concrete.

Read more from our blog

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