About JAE

The JAE Legacy

Our first JAE branch was opened in Auckland in 1967, offering carpet and upholstery cleaning, flood restoration and pest control to New Zealanders. From the beginning, we invested in the latest industry developments, to ensure we offered our customers the very latest in technology and expertise, along with the best customer service.

Today as then, our mission as a group is still to give all our customers a high quality experience, no matter which of our services they use. Now with 35 branches across New Zealand, operating more than 130 fully equipped vans, we combine the best technology and expertise to drive results.

Our Mission

Our mission is to care for our client's valuable property and possessions by delivering outstanding service with exceptional people

Our Values

We will always operate with honesty and integrity

We will be respectful and courteous

We will look for ways to innovate

We will help each other to get the very best results

Old JAE Car and Van from 50 years ago

We'll take care of it

All JAE technicians receive extensive in-house training and maintain certification with IICRC, the leading international standards body for cleaning and restoration services.

No matter where you are, from Cape Reinga to Bluff, a JAE technician can take care of all your needs, from the care of high value oriental rugs to the removal of difficult stains.

We offer our services to all residential and commercial customers. By calling our toll free number 0800 225 552, you will be connected to your local JAE branch. Our friendly teams will be pleased to assist you with any services for your home or business.

What we are up to

Unwashed carpets a haven for Bacteria

Is Bacteria Hiding In Your Carpet?

With carpets, there is always more than meets the eye! While a good vacuum can eliminate a good portion of dust and dirt, there’s a lot more going on beneath the surface than we realise…including bacteria!

Bed Bug on skin

How do I know if there are bed bugs in my mattress?

Could there really be bed bugs in your mattress? While bed bugs are not necessarily a public health risk, they can cause itchy, red bites on your skin. Call your local JAE team to exterminate annoying insects today!

carpet cleaning stain removal

Kids and Carpets: Tips for Protecting your Carpets over the Summer Holidays

School is out – let the summer holidays begin! However, the holidays can wreak havoc on your carpets. Here are our professional carpet cleaning tips for stain removal over the summer break.

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