About JAE

The JAE Legacy

Our first JAE branch was opened in Auckland in 1967, offering carpet and upholstery cleaning, flood restoration and pest control to New Zealanders. From the beginning, we invested in the latest industry developments, to ensure we offered our customers the very latest in technology and expertise, along with the best customer service.

Today as then, our mission as a group is still to give all our customers a high quality experience, no matter which of our services they use. Now with 35 branches across New Zealand, operating more than 130 fully equipped vans, we combine the best technology and expertise to drive results.

Our Mission

Our mission is to care for our client's valuable property and possessions by delivering outstanding service with exceptional people

Our Values

We will always operate with honesty and integrity

We will be respectful and courteous

We will look for ways to innovate

We will help each other to get the very best results

Old JAE Car and Van from 50 years ago

We'll take care of it

All JAE technicians receive extensive in-house training and maintain certification with IICRC, the leading international standards body for cleaning and restoration services.

No matter where you are, from Cape Reinga to Bluff, a JAE technician can take care of all your needs, from the care of high value oriental rugs to the removal of difficult stains.

We offer our services to all residential and commercial customers. By calling our toll free number 0800 225 552, you will be connected to your local JAE branch. Our friendly teams will be pleased to assist you with any services for your home or business.

What we are up to

COVID-19 JAE Essential Services

Helping protect New Zealand and eradicating the Coronavirus

Now that we are at COVID-19 Alert Level 4, the team at JAE are ceasing all non-essential services to ensure the health and safety of all of our customers and the public. If you have an emergency, contact your local JAE team.

How to get to get rid of cockroaches and ants

How to get to get rid of cockroaches and ants

Getting rid of household pests like ants and cockroaches can be tricky in peak season, especially in the warm and humid parts of New Zealand, but our expert pest control team have some tips before the bugs get out of control!

JAE carpet cleaning WIN free carpet clean


WIN a full professional JAE cleaning service, including carpet cleaning, rug cleaning, upholstery cleaning, and stain removal. Head to our Facebook page and tag someone who you think deserves a full JAE cleaning service and you're BOTH in to WIN!

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