Stain Treatment

Experts in Stain Treatment

Advanced stain treatment is a very specialised field involving understanding the chemistry of stains and cleaning products. Different techniques are often needed for wool versus synthetic carpets, and our technicians are trained in choosing the right solution for your individual needs.

At JAE we've put years of training and research into developing many of our own products and processes for tackling stains. We can successfully treat some of the toughest stains such as red wine, coffee, orange juice, food and animal stains.

Carpet Stain Treatment

Benefits of Stain Treatments

Treating the Source

Treating a stain is more than just cleaning or covering up. At JAE, we use a scientific process to remove stains at the source.


Replacing carpet or furniture due to a stain can be disappointing and expensive. JAE can often return your fabrics to their original appearance, saving you money.

JAE Carpet Cleaning Process

Spilt Something?

Use this method as soon as possible:

Step 1:  Immediately remove any bulky content, i.e. paint, food or liquid content by gently scraping up or blotting with paper towels.

Step 2:  Keep absorbing any remaining moisture with colourless paper towels or a towel.  Repeat until no more moisture is able to be absorbed.

Step 3:  Cover the stain with clingfilm or a slightly damp colourfast towel.

Step 4:  Do not attempt to clean with chemicals or sprays.

Call 0800 225 552 and your nearest branch will be able to assist you with your stain removal.

Frequently Asked Questions

What should I do if stains reappear after a treatment?

Although most spots/stains that are removed from carpet do not reappear, on rare occasions some substances in the carpet backing can wick to the surface after cleaning and drying. If this happens, please contact your local JAE branch at 0800 225 552 as soon as possible.

Read more FAQs

Additional JAE Services

JAE provide a wide range of services for both residential and commercial customers. Our services include everything from carpet and rug cleaning, upholstery cleaning and stain treatments to full flood and fire restoration services and pest control.

JAE Fire and Smoke Restoration Icon

Fire & Smoke Restoration

Our technicians are trained to recognise the unique behaviour of smoke and the various types of smoke damage.

More about
Fire & Smoke Restoration
JAE Fabric Protection Icon

Fabric Protection

With our fabric protection products, you can relax and enjoy your home and furnishings with peace of mind, knowing they are well protected.

More about
Fabric Protection
JAE Rug Cleaning Icon

Rug Cleaning

JAE offers highly specialised and delicate cleaning and stain treatments to revive and enhance most rugs.

More about
Rug Cleaning

Promotions, updates and more

Sign up to our newsletter to get savings, updates, cleaning tips and more delivered right to your mailbox.