Advanced stain treatment is a very specialised field involving understanding the chemistry of stains and cleaning products. Different techniques are often needed for wool versus synthetic carpets, and our technicians are trained in choosing the right solution for your individual needs.
At JAE we've put years of training and research into developing many of our own products and processes for tackling stains. We can successfully treat some of the toughest stains such as red wine, coffee, orange juice, food and animal stains.
Treating a stain is more than just cleaning or covering up. At JAE, we use a scientific process to remove stains at the source.
Replacing carpet or furniture due to a stain can be disappointing and expensive. JAE can often return your fabrics to their original appearance, saving you money.
Use this method as soon as possible:
Step 1: Immediately remove any bulky content, i.e. paint, food or liquid content by gently scraping up or blotting with paper towels.
Step 2: Keep absorbing any remaining moisture with colourless paper towels or a towel. Repeat until no more moisture is able to be absorbed.
Step 3: Cover the stain with clingfilm or a slightly damp colourfast towel.
Step 4: Do not attempt to clean with chemicals or sprays.
Call 0800 225 552 and your nearest branch will be able to assist you with your stain removal.
Although most spots/stains that are removed from carpet do not reappear, on rare occasions some substances in the carpet backing can wick to the surface after cleaning and drying. If this happens, please contact your local JAE branch at 0800 225 552 as soon as possible.
JAE provide a wide range of services for both residential and commercial customers. Our services include everything from carpet and rug cleaning, upholstery cleaning and stain treatments to full flood and fire restoration services and pest control.
JAE offer a total care package that cleans, sanitises, deodorises and protects your carpet, helping to combat allergens.
With decades of experience in cleaning delicate fabrics and leather, JAE can help revive and enhance their appearance.
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