Advanced stain treatment is a very specialised field involving understanding the chemistry of stains and cleaning products. Different techniques are often needed for wool versus synthetic carpets, and our technicians are trained in choosing the right solution for your individual needs.
At JAE we've put years of training and research into developing many of our own products and processes for tackling stains. We can successfully treat some of the toughest stains such as red wine, coffee, orange juice, food and animal stains.
Treating a stain is more than just cleaning or covering up. At JAE, we use a scientific process to remove stains at the source.
Replacing carpet or furniture due to a stain can be disappointing and expensive. JAE can often return your fabrics to their original appearance, saving you money.
Use this method as soon as possible:
Step 1: Immediately remove any bulky content, i.e. paint, food or liquid content by gently scraping up or blotting with paper towels.
Step 2: Keep absorbing any remaining moisture with colourless paper towels or a towel. Repeat until no more moisture is able to be absorbed.
Step 3: Cover the stain with clingfilm or a slightly damp colourfast towel.
Step 4: Do not attempt to clean with chemicals or sprays.
Call 0800 225 552 and your nearest branch will be able to assist you with your stain removal.
JAE provide a wide range of services for both residential and commercial customers. Our services include everything from carpet and rug cleaning, upholstery cleaning and stain treatments to full flood and fire restoration services and pest control.
Our technicians are trained to recognise the unique behaviour of smoke and the various types of smoke damage.
JAE offers a variety of odour treatments that can eliminate, not just mask, strong and offensive odours.
Utilising our innovative drying technology, we can often dry on-site in most cases, restoring and reviving saturated carpets and fabrics.
Sign up to our newsletter to get savings, updates, cleaning tips and more delivered right to your mailbox.
JAE Wanaka is once again under the ownership of John Brosnan, who opened this branch 30 years ago! Read Andrew Ravenscroft's story, your local Wanaka technician and JAE Tech of the Year 2021, and know how his passion and commitment to providing the best possible service.
Rust is one of the toughest stains to remove on any surface. And having rust stains on your carpet is a sure nightmare. Understanding how it got on your carpet is the best way to treat and prevent it from happening again.
On 30 May 2022 our local stain expert from Christchurch East and South spoke to Jesse Mulligan from RadioNZ all about stains. Peter Cheyne is one of our team who truly has seen it all when it comes to stains - he could tell you some stories!