The Ultimate Carpet Cleaning FAQs: Preparing for a Professional Clean with JAE

JAE professional carpet cleaning FAQs

Carpet cleaning is an essential part of maintaining a clean and healthy home environment. While regular vacuuming can help, a professional carpet cleaning service like JAE can take your carpets to the next level of cleanliness. If you're considering scheduling a professional carpet cleaning session with JAE, you might have some questions about what to expect and how to prepare. This blog aims to address the most common carpet cleaning FAQs and guide you through the steps to prepare for a seamless and effective carpet cleaning experience with JAE.

FAQs About Professional Carpet Cleaning:

  • Why Should I Choose Professional Carpet Cleaning Over DIY?

Professional carpet cleaning goes beyond just vacuuming the surface. It involves deep cleaning, removing tough stains, and extracting dirt and allergens from deep within the fibres. JAE's trained technicians use advanced equipment and cleaning solutions to achieve results that are often difficult to replicate with outdated machinery like Rug Doctors. JAE's market-leading van-mounted carpet cleaning system has a superior suction that DIY systems simply don't come close to! 

  • How long will it take to clean my carpets?

On average, it will take approximately 15-20 minutes per room. This time can vary greatly depending on the amount of furniture to be moved, how soiled the carpet is, and any necessary stain treatments.

For a more detailed explanation, watch this video:

  • How Often Should I Get My Carpets Professionally Cleaned?

The frequency of professional carpet cleaning depends on various factors, including foot traffic, the presence of pets or allergies, and your lifestyle. Some households have a ‘Shoes off inside’ policy while others don’t. Some have a sandpit for children to play in, and some sand inevitably ends up inside the home, causing accelerated wear to carpets.

As a general guideline, high-traffic areas may need cleaning every 6 to 12 months, while less-used areas can be cleaned every 12 to 18 months.

If your carpet is under warranty, it is probably required to be cleaned with the hot water extraction method within a specific amount of time (usually 12-18 months) to maintain the warranty. 

  • What Carpet Cleaning Methods Does JAE Use?

JAE employs various carpet cleaning methods, including hot water extraction (steam cleaning), dry cleaning, and encapsulation. The method chosen depends on factors such as carpet type, level of soiling, and the presence of stains. Discussing your specific needs with JAE's team can help determine the best approach for your carpets. And by the way, leading carpet manufacturers always recommend the hot water extraction method by a trained and professional company such as JAE.

  • Is Professional Carpet Cleaning Safe for Children and Pets?

Yes, JAE carpet cleaning is safe for both children and pets. The cleaning solutions used are typically non-toxic and safe when dry. However, it's a good practice to keep children and pets away from freshly cleaned carpets until they are completely dry.

  • How Long Does the Carpet Drying Process Take?

Just like washing on your line, the drying time can vary based on factors such as humidity, carpet thickness, and the cleaning method used. Generally, carpets should be dry within 6 to 12 hours. Ventilation is key, opening windows and using fans can help expedite the drying process.

  • Do I Need to Be Home While a Carpet Clean Is Being Performed?

One of the great conveniences of choosing JAE for your carpet cleaning needs is that you don't necessarily need to be home while the cleaning is being performed. Our skilled and trustworthy technicians are experienced in conducting thorough carpet cleanings with the utmost professionalism and care. This means that you can go about your day and attend to your commitments while we apply our skills to your carpets. We do, however, recommend that you consider being present for the initial consultation and setup. This allows you to communicate any specific requirements or areas of concern directly with our team. Additionally, if you choose to be away during the cleaning, be sure to arrange a secure and accessible entry for our technicians. Your satisfaction and peace of mind are our top priorities, whether you're there to witness our process or entrust us with your space.

Rest assured, your home is in very safe hands with JAE as we've been taking care of Kiwi homes, as if they are our own, for over 50 years!

JAE professional carpet cleaning

Preparing for a Professional Carpet Cleaning with JAE:

1. Clear the Area:

Before the cleaning crew arrives, do your best to clear the carpeted areas of any furniture, toys, valuables or other items. This will allow the technicians to have unobstructed access to the entire carpet. If you’re home, the technician may be able to help you to move any remaining furniture out of the way. 

2. Vacuum Thoroughly:

While commercial cleaning is thorough, vacuuming the carpets before the technicians arrive helps remove loose dirt and debris. This ensures the cleaning process can focus on deeper cleaning and stain removal.

3. Have a Park Free:
Since JAE use truck-mounted equipment, having access for our van to park near the entry point to your home is a great help too.

4. Identify Stains and Concerns:

Take note of any specific stains or areas of concern on your carpets. Inform the JAE team about these issues so they can give those areas special attention. If you have used a DIY product on the stains, try to explain what you’ve used or have the product bottle handy to show the technician.

5. Secure Pets:

During the cleaning process, it's a good idea to keep your pets in a separate room or outside to prevent them from coming into contact with our cleaning solutions or machinery.

6. Plan Ahead:

Since carpets need time to dry after cleaning, plan the cleaning session on a day when you can keep foot traffic to a minimum and ensure proper ventilation.

JAE professional carpet cleaning van

Choosing professional carpet cleaning with JAE can breathe new life into your carpets, making them cleaner, brighter, and more comfortable. By understanding the frequently asked questions about professional carpet cleaning and preparing appropriately for the cleaning session, you can ensure a smooth and successful experience that leaves your home looking and feeling refreshed. Contact JAE today to schedule your next professional carpet cleaning appointment and enjoy the benefits of a cleaner and healthier living environment. Book now!

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