COVID-19 Update

JAE is committed to assist in protecting New Zealand and eradicating COVID-19

Following the advice of the Ministry of Health, JAE nationwide had now shut down some of its non-essential services. We are taking these steps as part of our commitment to support our communities nationwide and the eradication of COVID-19.

Alert Level 4 – Essential Services during Isolation

Under a level 4 alert we are only able to undertake emergency work where the need is immediate and required to maintain human health and safety.

Some of our core restoration services that are considered essential will still be available during this period of shut down. 

Essential services are defined as any restoration service required to mitigate flood and fire damage to buildings or dwellings in order to protect the health and safety of the New Zealand public.

Be assured that JAE is committed to safeguarding the well-being of our customers, employees and communities, and encourage you to let us know if we can be of assistance to you, or if you have any questions or concerns in respect of any of the above.

If you have previously booked work with us, we will be in touch to reschedule when the situation allows us to do so.

Alert Level 3

Under a level 3 alert we are able to offer additional services. We will adhere to social distancing guidelines, contactless payments and the use of PPE.

We won’t be going and doing standard house cleans just yet but will do empty house cleans.

Alert Level 2

Under alert Level 2 all of our services are available. We are committed to minimising exposure to our clients and our staff from coronavirus and will be adhering to the Government guidelines.

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Please contact your local branch of JAE for more information.

Your team at JAE

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