Carpet & Rug CleaningRug and Carpet cleaning


We offer professional carpet cleaning NZ wide, with a total care package that cleans, sanitises, deodorises and protects carpets.

Whether you require residential carpet or rug cleaning, or commercial rug cleaning for your business premises, our experienced carpet cleaners use a variety of methods to deliver the best results, including:

  1. Hot Water Extraction

  2. Encapsulation

  3. Dry cleaning

1. Hot water extraction

Recommended by both wool and synthetic carpet manufacturers, hot water extraction is the main method used for ‘restorative cleaning’, as it effectively lifts the pile and helps to enhance the original colours. All our technicians are trained to clean carpets to the Australian / New Zealand Standard – AS/NZS 3733:1995 which includes a recommendation that domestic and most office carpets should be restoratively cleaned once a year.

2. Encapsulation

Particularly useful for commercial carpet cleaning and maintenance, encapsulation uses world-class chemistry to surround dirt particles in a way that stops it attracting other soil. This allows easy release from the carpet fibre of soil which is then quickly vacuumed up, resulting in a carpet that stays clean longer.

3. Dry cleaning

Best used along with periodic hot water extraction cleaning using a rotary absorbent pad, this method uses low moisture, therefore drying quicker. This means the carpet can be walked on immediately minimising disruption to customers.

After Cleaning Care – Fibreguard and Greenguard

We offer exclusive, environmentally friendly carpet protection products to keep your carpets looking better for longer, after they have been cleaned. Please ask your nearest JAE branch about these products


From your precious oriental rugs through to more contemporary rug styles, we can clean and remove stains, also protect and enhance with Fibreguard. Our technicians can advise you what the most effective and safe cleaning methods would be – for each individual rug.

All our branches have secure facilities to provide controlled drying and/or repeat cleaning for more delicate or expensive rugs. We can also provide specialised stains treatments, giving special attention to water and smoke damage.